Customer Services Executive (Key Account Support)

Working Location :   Kowloon Bay


Working Hours : Monday to Friday 9:00 a.m. - 7:30 p.m. and Saturday 9:00 a.m. - 6:00 p.m. (averages 40 hours per week)



You will be responsible for providing quality customer services to our key customers, such as handling all their enquiries and complaints, performing shipment tracing, preparing reports and conducting courtesy visits.



  • Post-secondary education or above
  • At least 4 years' customer service experience, preferably in service industry or customer service field
  • Effective interpersonal, communications, problem solving and telephone handling skills
  • Customer-focus, flexible, initiative and able to work under pressure
  • Good spoken and written English and Chinese, knowledge in Putonghua is an advantage
  • Good PC knowledge especially in MS Excel


Remuneration package:

·      Around 14-16K x 13 months + incentive bonus

12 days AL + medical, dental and life insurance

Interested candidates please send your full resume (MS Word document), including expected salary and contact number to

Personal data collected will be treated in the strictest confidence and will only be used for employment-related purposes.

We are a Hong Kong based professional recruitment consultant company. Twinkle Career is a energetic company which specializes in providing short-term contracts, long-term contracts, temporary and permanent recruitment positions.

We wish all the job seekers who are referred by us, will be like our company name -  "Twinkle Career". And we believe that when the job seekers successful, our client will be success too.

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